Website design is simple with Shopify

Fulfillment

After your customer places an order, you need to prepare and deliver the items in it. This process is referred to as order fulfillment.

The fulfillment process usually includes the following:

1. picking and packaging products in an envelope or box

2. labelling the order for shipment

3. shipping the package with a mail carrier

Shopify's subprocessors for customer personal data

Customer personal data is initially processed by Shopify International Limited (Ireland), Shopify Inc. (Canada), or Shopify Commerce Singapore Pte. Ltd. (Singapore), depending on the location of the data subject. Customer personal data might then be transferred to other Shopify entities for storage and as necessary to provide our services.

Understanding and reducing processing time

Processing time is the time between when an order is placed by a customer and when the order is fulfilled by the business. Orders that require shipping are considered fulfilled when the business gives the shipment to a shipping carrier service.

Reviewing an order, printing shipping labels, packaging products, and handing over shipments to a shipping carrier all contribute to an order's processing time.

GDPR FAQ

Learn about frequently asked questions related to GDPR. These explanations are for informational purposes only, and do not constitute professional legal advice. Consult independent legal advice for information specific to your country and circumstances.

Processing a test transaction with Shopify POS

Activate cash payments: You can process different payment types using Shopify POS. For test purposes, use a cash payment.

Enable cash tracking and start a new session: Cash tracking sessions are used to balance your cash drawer on a regular basis and hold staff accountable for the money they've handled. By starting a new session for your test transaction, you can keep it separate for your personal records.

Customize receipts: You can customize the information that appears on your store's receipts.

International shipping considerations

Certain countries and regions have specific requirements about international shipping. Review the following countries to determine what you might need to change so that you can ship to these areas. This page is not an exhaustive list of places with specific rules about international shipping, always research the shipping laws for the countries and regions where you want to ship to before accepting orders from customers in those regions.

Resolving concerns about an Exchange Marketplace listing or transaction

Some reasons to contact us about an Exchange Marketplace listing might be:

1. The seller is encouraging you not to pay them using Escrow.com.

2. The seller is asking you if you'd like them to build a new online store for you.

3. You submitted payment to Escrow, but have not been transferred the assets yet

4. The seller is withholding important information that impacts your Exchange Marketplace transaction, such as order fulfillment details, tracking numbers, or social media logins.